When a transaction reverts, the chain gives you almost nothing: a status flag and, if you're lucky, a few bytes of error data. The engineer on the other end is usually mid-incident, guessing between a wrong address, a missing approval, a bad amount, or a contract that changed. I spent four years doing this decode work by hand on customer incidents at Fireblocks: pulling calldata apart, checking allowances, and re-simulating until the story held up.
The troubleshooter automates that exact workflow. Not a block explorer, not a wallet: a debugger built around the question "why did this fail, and what is the smallest change that makes it succeed?"